Return
Right to Withdraw from the Contract
You have the right to withdraw from this contract within thirty days without providing any reason. The withdrawal period is thirty days from the day you, or a third party indicated by you (other than the carrier), take possession of the ordered goods.
To exercise your right to withdraw, you must inform us of your decision (Action Gear Brands Sp. z o.o., ul. Niciarniana 2/6, 92-208 Łódź, Poland, email: kontakt@movino.com) by means of a clear statement (e.g., a written letter sent via email). You may use the attached model withdrawal form:
Model Withdrawal Form
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right to withdraw before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including the costs of delivery (except for additional costs arising if you chose a delivery method other than the least expensive standard delivery offered by us). The reimbursement will be made promptly, but no later than fourteen days from the day we are informed about your decision to withdraw from this contract.
We will carry out the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any case, you will not incur any fees as a result of such reimbursement.
We reserve the right to withhold the refund until we receive the returned goods or proof of their return, whichever occurs first.
Consumer Responsibilities in Case of Contract Withdrawal
Please remember that you are responsible for:
a) returning the product to us, or
b) contacting us via email to receive a free return label.
The product should be returned without unnecessary delay, but no later than fourteen days from the day you informed us of your decision to withdraw from the contract. The deadline is met if you send the goods back before the fourteen-day period expires.